CANCELLATION POLICY
CFMI BELIEVES IN HELPING ITS CUSTOMERS AS FAR AS POSSIBLE, AND HAS THEREFORE A LIBERAL CANCELLATION POLICY. UNDER THIS POLICY:
- Cancellations will be considered only if the request is made and excluding the non-refundable deposit as mentioned where necessary on the services.
- There is no cancellation of orders placed under three Days of Delivery.
- No cancellations are entertained for those products or services that the CFMI marketing team has obtained on special occasions like Pongal, Diwali, and Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.
- CFMI does not accept cancellation requests once the delivery of a service has begun and after.
RETURN & REFUND POLICY
There could be certain circumstances beyond our control where you would be unable to attend. We will hold and replace the service to the next scheduled service to your satisfaction at no extra cost. In such circumstances, before using the service, please get in touch with our Customer Service Team who will guide you on the process for the same at our Costumer Service number 9445562833.
The return process of the service can be restricted depending on the nature and category of the service.
CONDITIONS FOR RETURN:
- Please notify us of receipt of a service within maximum 72 hours before delivery.
- Services should be UNUSED.
- Services that contain access to online resources may be revoked.
REFUNDS:
We will process the refund after receipt of your request by CFMI or its business partner. Refund will be processed based on the mode of payment of the order
- Orders paid by credit/ debit card will be refunded by credit back to the credit/ debit card within 7 to 14 working days and the refund will reflect in the next statement.
- Orders paid by net banking accounts will be credited back to bank account.
- For all other modes of payment, we will send a refund cheque. The cheque will be made in favor of the name as in the “billing name” provided at the time of placing the order.